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Change or cancel a request
No payment or production starts when you submit an order request. To change or cancel a request, contact us with its reference number and the change you need.
Before any paid order
We will need to confirm the final artwork, quantity, specifications, price and delivery arrangements. Any applicable paid-order cancellation, defect and return terms must be provided before payment. This request-only stage does not promise a return window or refund policy for a future transaction.